Choate Achieves Top Ranking for Client Service from BTI

Choate was named to the Client Service A-Team 2016 by BTI Consulting Group, a leading provider of strategic law firm research.  Choate has been recognized on the list since 2011 and continues to earn its spot by receiving top-tier reviews for client service in BTI’s survey of Fortune 1000 corporate counsel.

Since the BTI Client Service A-Team evaluates law firm performance based solely upon independent client feedback, the only way to earn a ranking is to receive unprompted recognition from a firm client for excelling in customer service.  Firms are evaluated across 17 key areas of strength that are integral to delivering superior client service, including business understanding, quality of communication, legal skills, breadth of services and commitment to client satisfaction.